![PlayStation support/customer service is appalling. Asked for a refund on a Modern Warfare download they charged me twice for and this is the response I got 3 days after the "24 hours" PlayStation support/customer service is appalling. Asked for a refund on a Modern Warfare download they charged me twice for and this is the response I got 3 days after the "24 hours"](https://preview.redd.it/p6bzmb70k1341.jpg?auto=webp&s=40942eb5e5f44513c6c7686ad03b686bace5127f)
PlayStation support/customer service is appalling. Asked for a refund on a Modern Warfare download they charged me twice for and this is the response I got 3 days after the "24 hours"
![Sony permanently bans PSN user because his name is 'Jihad'. Even our names aren't acceptable now. (xpost PS4) : r/arabs Sony permanently bans PSN user because his name is 'Jihad'. Even our names aren't acceptable now. (xpost PS4) : r/arabs](https://external-preview.redd.it/R9EY7pBwlTyXtbHqHLlQAWwUE2dkDFss0k3MMnXLUyE.jpg?auto=webp&s=6f1fbf312763828526d233b8ff3efe335a0fa6b9)
Sony permanently bans PSN user because his name is 'Jihad'. Even our names aren't acceptable now. (xpost PS4) : r/arabs
![With Playstation, do not request anything via the online/email portal. Call sony direct. The online/email method will return the same response: no faults identified. Call and speak to someone. They are WELL With Playstation, do not request anything via the online/email portal. Call sony direct. The online/email method will return the same response: no faults identified. Call and speak to someone. They are WELL](https://preview.redd.it/56wbaklpxmk81.jpg?auto=webp&s=d8e4e0711f450dfd0cf93cf7628933c66d6fce7b)
With Playstation, do not request anything via the online/email portal. Call sony direct. The online/email method will return the same response: no faults identified. Call and speak to someone. They are WELL
![Why is PlayStation support so fucking BAD? Been trying to contact them all morning since THEY notified ME that my account was compromised and it's been the most impossible process that's frustrating Why is PlayStation support so fucking BAD? Been trying to contact them all morning since THEY notified ME that my account was compromised and it's been the most impossible process that's frustrating](https://preview.redd.it/bc5wd2p3rlc51.jpg?auto=webp&s=8cbfe5336367ada3fdc2af1e750e6186edbe5e4b)